The Nigerian Communications Commission (NCC) has directed telecommunications service providers to promptly inform the public of major service disruptions via media platforms. In a statement released on Sunday, the commission mandated operators to disclose the cause of the outage, the affected regions, and the expected duration of the disruption.
According to the NCC, the directive is aimed at promoting transparency and accountability within the telecommunications sector. The commission emphasized the importance of keeping consumers informed about interruptions that could impact their communication services.
