The Federal Government has revealed that it will soon issue an order, compelling airline operators to start paying compensation to passengers for delayed and cancelled flights not attributed to natural occurrences.
Festus Keyamo said this during a meeting with airline operators in Abuja on Monday. “On delayed flights, I want to speak for ordinary Nigerians who complain every day [about] delayed, cancelled flights.
“I know you have said all your reasons. You have blamed the government and a few things we do. But I also want to say that it is not all the time that it is government,” he said. “
“They are waiting in the lounge for five hours and you cancel your flight. So, you see, after some time, we will start implementing the provisions of the NCAA Act.
“You know, Nigerians don’t know there is compensation for delay. If it is an act of God, you cannot pay. But if it is human fault, the NCAA Act says you will pay,” he said.
